Privacy Policy | The Freemovers

At The Free Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, thefreemovers.com.

1. What Information We Collect

We may collect personal information in the following ways:

When you contact us via email or through a contact form (if applicable), we may collect your name, email address, and any other details you provide in your message.
When you book a class, you will be redirected to our third-party booking provider which may collect your name, contact details, and payment information. This data is managed under their privacy policy.

We only collect and store the minimum amount of personal information required to respond to enquiries or deliver our services.

2. How We Use Your Information

We may use the personal data you provide to:

Respond to your enquiries or messages.
Provide customer support or follow up on any queries.
Improve the services or communication offered by The Free Movers.

We do not use your contact information for marketing purposes unless you have explicitly agreed to receive updates from us.

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.
We may share your data only when required to do so by law or for administrative purposes (e.g., with service providers who help us operate our website or manage communication).

4. Bookings via Bookwhen

When you book a class, your personal information is collected and managed by Bookwhen. You can view their privacy policy here:
https://bookwhen.com/privacy

5. Cookies and Website Analytics

We may use cookies or tools such as Google Analytics to track non-personal information like:

The pages you visit on our site
Time spent on the website
Your browser type or device

This helps us understand website usage and improve the user experience. You can manage cookie preferences through your browser settings.

6. How We Keep Your Data Secure

We take reasonable steps to keep your information secure, including using up-to-date software and secure email practices. However, please be aware that the internet is not completely secure, and we cannot guarantee the security of data transmitted electronically.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections to any inaccurate data
Request that your data be deleted

To exercise any of these rights, please contact us via the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

Email: thefreemovers@outlook.com
Website: https://www.thefreemovers.com

Last updated: April 2025